The dental software program firm launched new AI brokers for scheduling and modular add-on suites for its DentalOS platform.
Planet DDS has introduced an growth of its synthetic intelligence agent suite and a brand new packaging mannequin for its DentalOS platform, following reported mid-year development. The corporate reported a 24.3% year-over-year annual recurring income enhance for Denticon, its core follow administration answer.
New AI Brokers Goal Scheduling
To handle business staffing shortages, Planet DDS added two new AI brokers to its software program lineup in August. The missed appointment rescheduling agent contacts sufferers who no-show, whereas the cancellation rescheduling agent works to fill canceled slots earlier than they continue to be empty. These instruments be a part of the corporate’s present affirmation and recall brokers, which automate affected person outreach throughout follow areas.
Modular DentalOS Suites
The corporate additionally launched a brand new construction for its DentalOS platform. DentalOS now acts as a base platform, permitting practices to pick from 5 add-on suites: Brokers+, Scientific Voice+, Imaging+, Affected person+, and Funds+.
As soon as a dental assist group (DSO) provides a set, it receives all present and future capabilities inside that class at no extra value. For instance, a follow utilizing Scientific Voice+ can have entry to all present and future scientific documentation instruments with no need separate evaluations or purchases.
“DSOs find yourself managing fragmented methods, disconnected level options, and piecemeal pricing proper after they’re attempting to scale,” says Nathan James, chief product officer at Planet DDS, in a launch. “We wish DSOs to have actual management over their funding as an alternative.”
Enterprise Wins and Partnerships
The latest development was pushed by enterprise shopper acquisitions, together with Orthodontic Companions, Coast Dental, Jefferson Dental, and Mosaic Dental Collective.
“Progress like this comes from fixing an actual drawback: DSOs are uninterested in paying for complexity as an alternative of outcomes,” says Eric Giesecke, chief govt officer of Planet DDS, in a launch. “Our job is to present them one platform that scales with them and AI that lightens the load on their groups.”
Planet DDS additionally expanded its open ecosystem, which now consists of greater than 80 integration companions. A key partnership with Microsoft helps enterprise IT infrastructure for giant DSOs, standardizing safety and identification administration throughout areas.
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